FARPLANNER PRIVACY STATEMENT (2022)
For customers of farplanner.com and FarPlanner branded desktop, mobile and online products and services (collectively “FarPlanner”), below is information about how Woodpile Enterprises, Inc., and its subsidiaries and affiliates (collectively referred to as “we”, “our” or “us”) collects, uses, and shares your information. This Privacy Statement does not apply to other FarPlanner products and services that do not display or link to this statement or that have their own privacy statements.
By using farplanner.com, any FarPlanner branded product or service, or by providing us your personal information, you agree to this Privacy Statement and agree to be bound by our the FarPlanner Terms of Service. If you do not agree with any term in this Privacy Statement, please do not provide us your personal information or use any FarPlanner branded site or service.
What is Personal Information?
“Personal Information” means data that identifies you and is associated with a specific person. Personal information does not include information that is anonymous and aggregated or is no longer identifiable to a specific person (i.e. de-identified).
Information We Collect
FarPlanner collects many kinds of information in order to operate effectively and provide you the best products, services and experiences we can. We collect information when you provide it to us, such as when you purchase a product, register, sign in, or call us for support. We may also automatically collect information when you use our sites, products and services. We also may get information from other companies or third parties. We automatically collect this information in a variety of ways, including from web forms, through technologies like cookies, web logging, and software on your computer, mobile, or other devices. The type of information we collect may depend on the FarPlanner features you use and may include: name and contact information; your user name and password; payment and financial data (including current account balances, account allocations and payment/transaction history); planned financial actions (for example planned home and auto purchases, planned expensed such as college and retirement expenses, etc.), ages of people in your plan (includes expected retirement and college ages for tax analysis), computed estimtes of future finances (net worth, taxes, financial status), third party content and functionality, if you use third party connected services; usage data (i.e. information about how you interact with our products and services); contacts and relationship information; information about the devices you may use to connect to our products and services; and feedback information, if you as a user provide us feedback and suggestions. FarPlanner is a financial management service that can provide a comprehensive estimate of future finances including estimated net worth and account balances. To provide you with this service, you will need to manually provide the historical, current and future financial information mentioned above.
How We Use Your Information
FarPlanner uses the information we collect to operate, improve and personalize the products and services we offer, to run our business, to develop new products, or to market to you FarPlanner and other products and services you might be interested in.
We use your information, including your personal information to:
⦁ Operate our business, including informing you about your account or provide security updates.
⦁ Improve your experience with our products and services.
⦁ Develop new products and services.
⦁ Advertise, promote, or market our or our partner’s products and services.
⦁ Comply with applicable laws or respond to lawful legal process from law enforcement and government agencies.
⦁ Protect FarPlanner or Woodpile’s rights.
We may also use your de-identified, or anonymized and aggregated information, for academic, research, and policy purposes, advertising purposes, and marketing purposes.
Reasons Why We Share Personal Information
Except as described in this statement, we will not, without your permission, sell, publish or share information you entrust to us that identifies you or any person.
We may share your personal information as needed to complete any transaction or provide any service you have requested or authorized with vendors or affiliates working on our behalf; or when required by law or to respond to legal process.
We may also share or disclose your personal information with Woodpile affiliates and subsidiaries. We may share or disclosure your personal information to protect our customers; to maintain the security of our services; to detect, prevent or report fraud, criminal activity, or violations of our terms of service/use; to protect the health and safety of our customers or the general public; and to protect our rights and property. We will not share your personal information with third parties for their own purposes or benefit.
We reserve the right, in our sole discretion, to share or disclose your personal information with law enforcement, government officials, and other regulatory agencies.
We may use non-personal information (i.e. de-identified data) for academic, research, policy, or marketing purposes. We will only share or make available anonymous or aggregate information that cannot by used to identify you or any other person with:
⦁ Third parties for research, policy, or academic purposes and those third parties may publicly report the findings of their research or analysis;
⦁ Organizations that conduct research into consumer spending;
⦁ Organizations interested in advertising, promoting or marketing their products or services, and
⦁ Users of the service for purposes of comparison of their personal financial situation relative to the broader community.
If FarPlanner or its assets are acquired by another company, or in the event of a merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation, we may transfer, sell, or assign to third parties, information concerning your relationship with us, including, without limitation, personal information that you provide and other information concerning your relationship with us. Such third parties will assume responsibility for the personal information collected by us in connection with our business operations or through our Sites and such third parties will assume the rights and obligations regarding such information as described in this FarPlanner Privacy Statement.
Security of Your Data
FarPlanner takes the security of your data seriously. We use technical and administrative security measures such as, but not limited to, firewalls, encryption techniques, and authentication procedures, among others, to maintain the security of your online session.
Accessing Your Information
You may access, review, and update much of the information you have submitted to us at any time via FarPlanner.com. You may chose to close or request that we delete your account and your associated data at any time.
We will use commercially reasonable efforts to remove your data, although some information may be retained. For example, some information may be retained on a server or media, which is necessary to help ensure continued availability of our products and services. We retain your personal information as long as necessary to provide the services you have requested. We may retain personal information to comply with law, prevent fraud, resolve disputes, trouble shoot problems, enforce our TOS, and as permitted by applicable law.
Communications Preferences
We may send periodic product or service-related alerts, weekly summaries, notifications, newsletters, promotions, or other information via phone, email and text. You may choose to stop receiving alerts, summaries, newsletters and promotions by indicating your preference in your account profile or settings.
You may also follow the unsubscribe instructions in the email or text message you receive. Please note that certain service-related messages that we send are necessary for the proper functioning and use of the FarPlanner product and services and you may not have the ability to opt-out of those messages.
Where Your Data May Be Located
The data we process may be transferred to, stored, and processed in, the United States or any other county in which Woodpile, it’s parent company or its affiliates, subsidiaries, or service providers maintain operations. By using and providing information to us through our service, you agree and consent to the transfer, storage, and processing of your data to any such country in order to provide the service.
Your Usage Data
When you first register to use FarPlanner, we capture your information as specified in the product registration screens. On an on-going basis, we collect basic information about your computer configuration and how you use FarPlanner. These reports are sent to us to help us improve our products. The on-going data we collect does not contain any personal information and is not used to identify you. It does NOT intentionally contain any contact information like name or address. These reports generally include information about: computer configuration, like monitor resolution; application use, such as the features that you use most often. You should be aware that for certain types of usage data, collection of this information is critical to providing the product or service to you and you will not be able to disable or turn off the collection of critical usage data. Other non-critical usage data can be turned off.
Analytics
We may deploy our own technologies or use third parties to help us analyze certain online activities or your usage of our products. For example, these service providers may help us measure the performance of our online promotions or analyze activity on our online products. We may permit these third parties to use cookies and similar technologies to perform these services. We do not share any personal information with these third parties and these third parties do not collect such information on our behalf. For example, we may use service providers such as Google Analytics, MixPanel, and Adobe’s Analytics services on parts of the site, products, or services to determine age, gender, interest and other data to better serve our customers. If you prefer to not have your data used by these service providers you may visit the Google Analytics opt-out page, MixPanel opt-out page, or Adobe’s Analytics service page for instructions on how to opt-out.
Cookies; Web Beacon and Similar Technologies
We use cookies and similar technologies, including mobile app identifiers, to help us recognize you across different services, products, learn about your interests both on and off our services, improve your experience, increase security, offer products, measure use and effectiveness of our services, and serve advertising. Most browsers provide you with the ability to control (i.e. block, delete, or disable) these technologies. You should be aware that some technologies are essential and you will not be able to disable or turn off this functionality. If you choose to reject cookies or similar technologies, some services may not be available or some functionality may be limited or unavailable. Please review your browser manufacturer’s help pages for assistance with changing your settings. By visiting our services, you consent to the placement of cookies and beacons in your browser and HTML-based emails in accordance with this Privacy Statement. If you have concerns about the essential tracking technologies, please contact contact@FarPlanner.com.
Your Online Activity; Location Data; Do Not Track
We collect information about your interaction with our products and services such as computer browser type, pages visited, average time spent on our Site, IP address, unique identifier of the device, operating system version and app version.
If you choose to use product or service that uses information about your location, we may collect location information from your device and will notify you of this collection. You may control or disable the sharing of location information via your device setting and/or the service.
Without an industry or legal standard of interpreting Do Not Track Signals (“DNT”) sent to us by your browser, we do not respond to DNT signals at this time. To learn more about how DNT works, please visit http://allaboutdnt.com/.
Children
FarPlanner does not knowingly collect information from children. FarPlanner.com and FarPlanner products and services are not intended for children under the age of 13.
Changes to Our Privacy Statement(s)
We may update this Privacy Statement periodically. If we make material changes to the way we process your personal information, we will provide you notice via our service or by some other means, such as via email or in-product notification. Please review any changes carefully. If you agree with the changes, continue to use our products or services. If you object to any of the changes and no longer wish to use our services, you may close your account(s) and uninstall our app(s). All changes are effective immediately upon posting and your use of our product or service after a notice of material change or posting of an updated Privacy Statement shall constitute your consent to all changes.
Other Important Privacy Information
If you have questions or concerns regarding this Privacy Statement, our security practices, our information processing practices or would like a copy of our privacy policy mailed to you, please contact:
⦁ Write to us at contact@FarPlanner.com.
© 2024 Woodpile Enterprises Inc. All rights reserved.
29 Jan 2022